About Us
🍬 Where Sweets Meet Smiles
At Sugar Rush Emporium, we believe life’s better with sweets. We’ve built the UK’s ultimate destination for treats — from British childhood favourites to global imports — all packed with care and delivered with love.
🏭 Who We Are
Sugar Rush Emporium is proudly operated by FMUK Trading Ltd (Company No: 16013575), a fully registered UK business. Based in Norfolk, we fulfil orders daily through:
🇬🇧 Norfolk HQ – Operations & Amazon Orders
🇬🇧 Nottingham DC – UK Online Fulfilment & Wholesale
🇳🇱 Netherlands DC – EU Imports & Fulfilment
We’re a small, passionate team powered by good vibes, great snacks, and a shared mission to spread happiness — one sweet delivery at a time.
🚀 Why Customers Trust Us
✅ Massive Sweet Selection – From pick n mix to American snacks, Japanese gummies, German chocolates & more
🧊 Freshness Guaranteed – Packed daily with temperature-controlled storage when needed
📦 Real-Time Fulfilment – Orders picked & packed from live UK and EU stock
📍 Full Tracking – Track your parcel from warehouse to doorstep
🔐 Secure Checkout – Encrypted payments via Stripe, Clearpay, and Trustly
🧑🤝🧑 Real Humans – Friendly, trained staff behind every support reply
📈 Live Picker Stats – View how many pickers are on shift and how many orders are being processed in real time
We’re not just another warehouse — we’re a trusted team that cares.
📦 How It Works (Behind the Scenes)
- You place your order through our secure checkout
- Stock is confirmed in real-time across our UK & NL centres
- Our pickers hand-pack your sweets fresh with care
- Your order is sealed, labelled, and tracked to your door
You’ll receive updates at every key stage — we keep you in the loop!
🗣️ Customer Reviews
⭐⭐⭐⭐⭐ “Best online sweet shop I’ve used – fast delivery, great choice, and friendly service.” – Amy D.
⭐⭐⭐⭐⭐ “Couldn’t believe they had Dubai chocolate I couldn’t find anywhere else. So impressed.” – Sana A.
⭐⭐⭐ “Sweets were good but box was a bit squashed. Inside was fine. Packaging could be a bit stronger.” – Jordan M.
⭐⭐⭐⭐ “One item out of stock but they emailed right away and gave me a voucher. Great service.” – Tom B.
🌟 Sweet Elite Club – Our Loyalty Programme
Love sweets? Get rewarded.
Join our free loyalty club and earn points every time you shop. Redeem them for discounts, gifts, early access, and more.
🏆 Points with every purchase
🎁 Redeem for exclusive gifts & savings
⏰ Early access to drops & sales
👯 Refer friends and earn bonuses
📊 Track your progress with your Sweet Elite dashboard
🔓 Signing up is 100% free — just create an account to start earning.
💖 Giving Back
We proudly support local events, community raffles, and charity efforts aligned with our values. While we can’t accept every request, we aim to share the sweetness where it matters most.
📊 Fast Facts
📦 50,000+ orders shipped in the last year
🌍 Shipping to 10+ countries
🍭 Top seller: Sour Cola Bottles
🧮 Live Picker Stats: See how busy our team is today on our Fulfilment Status page
🎯 Our Vision
We don’t want to be just “another sweet shop.” Our goal is to build the most trusted, fun, and community-driven sweet store in the UK — where every parcel brings a smile and every customer feels valued.
😊 Our Happiness Guarantee
If you’re not 100% satisfied, we’ll make it right — with a replacement, store credit, or refund. No hassle. No fuss. Just friendly service.
❓ Still Have Questions?
🔍 FAQs
📝 Complaints & Disputes Policy
📧 Email us: [email protected]
Thank you for being part of the Sugar Rush community. We can’t wait to sweeten your day.